Terms & Conditions

Pricing Policy


All prices are stated in NZ$.

We are not registered for Good and Service Tax (GST) therefore our prices do not include GST under the Goods and Services Tax Act 1985. We will publicise any changes to our situation on this website.

All prices are subject to change or correction without notice.

All goods remain the property of Krama & Co. until paid for in full.

All payments are made via Braintree which is partnered with PayPal

Prices online may vary from prices sold in other ways.

Prices online are exclusive of delivery charges.

Pricing Errors

Krama & Co. reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. Krama & Co. will notify you of any error in pricing and you may elect to not purchase any good/s where the price has been corrected.

Delivery Information


New Zealand Order; Allow 2-3 working days to process order (unless otherwise stated) then allow postage up to 5 workings days. Rural delivery can attract a longer time period area. When your order is placed, we will send you an email confirming receipt of your order. We cannot post parcels to a P O Box. Please use a street address as your delivery address when placing your order. All products will be posted in brown paper packaging to your address by NZ post. Our preferred form of postage is NZ Post; however, we may use other companies from time to time at our discretion. Krama & Co. cannot be held accountable for delivery times once items have been dispatched. Parcels can be tracked at an additional cost of $1.50.

International Orders; Allow 5 – 10 working days for International deliveries. International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient. Please note that in accordance with New Zealand export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. We are also prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient. For more information on taxes, duties and customs regulations please contact your local customs office directly.

Delivery Charges

New Zealand shipping:    NZD $3.50 for 1 to 2 krama

NZD $5 for 3 or more krama

Tracked parcels NZD $1.50 per parcel

Australia shipping:            NZD $7.50 per krama

Rest of the world shipping: NZD $27.50 per krama

Please note that we may offer free or reduced shipping from time to time.


Delivery Conditions

While we do everything, we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person. This can be a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight. This includes but is not limited to any delay caused by an incorrect delivery address being provided to us.

Delivery charges and minimum order are subject to change at any time.

Orders delivered outside of New Zealand will be subject to the delivery terms of the relevant postal service.

All orders are subject to availability of items at the time of dispatch. We do our best to maintain up to date and accurate information regarding stock levels. If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

Newsletter subscription

By choosing to subscribe to the newsletter you agree to receive marketing communications from Krama & Co.

Privacy and security

Krama & Co. is committed to ensuring your privacy is protected. We will never sell, lease, give or provide your information to any other third party.

Governing Law

This contract is governed by the laws of New Zealand and such other laws which are applicable in the country where you are resident.

Terms of Use of this Website
Use of this website is subject to the Terms of Use as set out in this notice and which constitute a legal agreement between you and Krama & Co. By using this website, you acknowledge that you have read, understood and agree to be bound by the Terms of Use. Please review the Terms of Use prior to viewing this site. If you do not agree with the terms thereof, please do not use this website.

Linked Sites and Advertising
Our website may include links to third party sites. Since we do not control such linked sites, we encourage you to review the privacy policies of these third-party sites. Krama & Co. is not responsible for the content of any linked site or liable for any direct or indirect loss of damage suffered by you from accessing, using, relying on or trading with third parties.

The contents of this website are copyright property of Krama & Co.

This site contains trademarks belonging to Krama & Co. Except with our prior written approval, Krama & Co. does not authorise the grant of any license or right to use those trademarks.

Krama & Co. reserves the right to prohibit links to its website and you agree to remove or cease any link upon our request. You may not frame any part of the website material by including advertising or other revenue generating material.

The materials contained on this website are provided “as is” without warranties of any kind, either express or implied. This website is a general information service only. Use of the website material is at your own risk. Krama & Co.  is not responsible for any adverse consequences arising out of the use of information contained on the website. You should assess whether the material provided is appropriate in light of your own objectives, situation and needs. Krama & Co. does not give any warranty of accuracy or reliability of information contained on the website to you or any other person.

We do not guarantee that any content will be current, accurate or complete when you access it. However, we will take steps to correct any error or inaccuracy in any content which is brought to our attention within a reasonable time.

Limitation of liability
While reasonable care has been taken to ensure the facts stated in the website are accurate and the opinions given are fair and reasonable, neither Krama & Co. nor its contractors or employees, to the fullest extent permitted by law, will be responsible for errors or misstatements or be liable whether in contract, tort (including negligence) or otherwise for any loss or damage caused (whether direct, indirect, consequential, special, or loss of profits) out of the use of, or the inability to use, the materials on this site. This limitation of liability applies even if Krama & Co. or a representative has been advised of the possibility of such damages.